Refund Policy
Last updated: August 15, 2026
Maylis purchases are processed through Gumroad. The refund terms displayed on the Gumroad product page at the time of your purchase govern refund eligibility.
Before requesting a refund
If your issue concerns account activation, a missing setup email, password recovery, or access to the prompt library, contact Maylis support first. Many access problems can be resolved without changing the purchase.
Approved refunds and reversals
If Gumroad approves a full refund, chargeback, or payment reversal, Maylis may revoke the corresponding Lifetime Access entitlement. The Founding Member number and transaction history may be retained for audit and allocation integrity.
Partial or exceptional resolutions
Any exceptional resolution is handled case by case and must remain consistent with the policy shown through Gumroad and applicable consumer rights.
How to request help
Use the creator support contact shown on your Gumroad receipt. Include the purchase email and enough purchase information to locate the transaction. Do not send your password or payment-card details.