Member Support

After purchasing on Gumroad

Keep your Gumroad receipt. Maylis access is provisioned using the email associated with the verified purchase. After verification, a separate Maylis password-setup email is sent to that address.

If the setup email does not arrive

• Check spam, promotions, and filtered folders.
• Confirm the email used during Gumroad checkout.
• Contact Maylis support using the creator contact shown on your Gumroad receipt and include your purchase email/reference.

If you already activated your account

Use the “Forgot password” option on the Maylis sign-in screen to request a secure password-reset email.

What support will never ask for

Do not send your Maylis password, full payment-card number, or authentication secret. Maylis administrators do not need your password to manage access.

Refund or payment issue

See the refund policy and use the Gumroad purchase/receipt flow for payment-related requests.